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MSI buys Remco Software

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local Dickinson, 58602
The Dickinson Press
(701) 225-4205 customer support
Dickinson North Dakota 1815 1st Street West 58602

Remco Software and Multi-Systems Inc. have been "friendly competitors" for years and now they have the same owner.

Remco has been under new ownership for a couple of weeks and will only be growing, said Tim Tiller, president of MSI, the company that acquired Remco.

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Remco and MSI produce hospitality industry software and each service more than 3,000 hotels nationwide, including locally.

Three Remco employees have been laid off since the takeover but no more lay-offs are expected, Tiller said.

However, more layoffs are planned for Phoenix-based MSI, which won't affect the Dickinson office, he said.

"There will be some attrition based on redundant positions in both organizations, but at the same time there will be some addition of positions in the Dickinson area," Tiller said, adding about five to 10 in the next six months.

Remco, which employs about 80 people, was sold by Bob and Elaine McNeill. The sale was final Friday, June 4, Bob McNeill said.

"We've had the business for 25 years and decided to retire," he said. "We'll miss the employees and such, but we felt it was time to move on."

Along with the ownership change comes another change at the 40,000-square-foot building at 528 21st St. W. An area is being gutted to make room for a veterans clinic.

Remco and the Keep-Safe indoor storage units will remain, but about 3,000-square-feet will accommodate the clinic, Tiller said. The clinic will not affect Remco in any way, he added.

Customers likely won't notice the ownership change, Tiller said.

"They'll still be calling the same numbers and interacting with the same direct staff, so we don't anticipate any change for our customers," he said. "If anything, they'll see benefits and additional knowledge and tenure from the staff working together to solve common issues."

Remco will also continue selling and servicing NiteVision software, said Michele Gray, director of operations.

"We're excited to share some of our processes with them," she said of the new owners. "It's just a great opportunity for both our current employees and future employees that we'll bring on board due to the expansion of this."

The McNeills reside in Dickinson and live in Florida during the winter.

"It was a great experience starting a business such as Remco -- moving it from a small operation out of our house to what it is today," Bob McNeill said.

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